First, in your record. Add one line for each thing worth keeping, on the day it happens. It takes a minute:
| Date |
What happened |
What I did myself |
Proof |
Objective |
| 14 Jan |
Sales accepted the new pricing model |
Built the model and ran the review |
Email from the sales lead, 14 Jan |
2 |
Small things belong here too: a course you applied, an article that changed how you work, a thank-you from a customer. Most will never leave your record. Over a year they show you which work mattered.
At the end of the week, read the week's lines. They are the material for your one-on-one list.
Then, in your manager's. An entry that only you have seen counts for little at review time. The second entry is made in your one-on-one and in the email after it.
Bring the list to every one-on-one. Without it, a manager can talk until the end of the meeting. With it, they know there are items to get through, and whatever is left goes into an email afterwards.
Before the meeting, write three to five items in order of importance:
- A decision you need.
- A blocker. Describe what it costs and what you need, not who is at fault.
- A result your manager should know about.
- A risk, when you have a real one (see below).
In the first minute, say:
Say
"I have four things for today. Can I start with those?"
The same day, send the email:
Write
Subject: Our one-on-one, 14 January
Thanks for today. To keep a note:
- We agreed that I take the supplier review, due 28 February.
- You will ask finance about the tool budget.
- We did not get to these two points: [point], [point]. My view on each is below. Tell me if you see it differently.
That email is the second entry. It covers what you did not reach, and it is dated.
Enter what you are owed. "We will look at it next quarter" is a promise. So is "I will raise it with the director". Enter each one with the date, who said it and by when. Confirm it in the email. Enter what you promised in return.
In my career I watched people lose years of goodwill because the manager who had promised them the next role left in a reorganisation.
A promise that is not written down leaves with the person who made it.
Enter real risks. When you see something in your own area that could cost the business time, money, customers or quality, bring it with a proposed fix and put it in the email. A risk names a consequence. A complaint names a person. Do not invent a risk to have something to say.